When your business needs are stretching the capacity of your current systems, we’ll help you understand the problem and define your solution. NewtonGreen’s services include:
- IT strategy review
- User-needs analysis
- Business process integration
- Application rationalisation
- Application development
- Standards compliance review
In our experience, technical functions are only one part of a viable solution; it’s just as important to engage with the needs of users across the organisation, and understand the underlying business drivers. We bring all these factors together to generate a road-map for your enterprise IT.
How our approach benefits you
Modernising outdated systems
Some clients come to us with a system that has outlived its usefulness. The off-the-shelf software served its purpose when your business was smaller and the environment was less complex. Now, you’re finding that your current systems just can’t do everything that you need. As your IT solutions fall behind, they’re holding back performance across your enterprise.
How we help
We’ll design a solution that brings your business applications up to speed. We take a wide view — we’re not bound to any one platform, or any one approach. We may recommend sourcing a new commercially-available product and customising it. Or we may recommend creating a new application. Whatever the approach, we’ll build your solution from the ground up, with your requirements at the core.
Integrating ad hoc solutions
Clients often come to us with a suite of business applications all working out of step. Over time, different sections of your organisation acquired their own applications. Each application one problem in isolation from the rest of your enterprise. Now, your systems are not coherent: they cannot interface without intensive manual processing that absorbs resources which could be channelled elsewhere. Valuable information is locked up in silos, or not being captured at all.
How we help
We begin by learning your requirements, then reviewing your current systems to find out how they fit together. We start with what’s already there; if we can integrate your existing systems, we will. If a bridging application is needed, we’ll define how it maps to your business processes. We don’t just deliver another standalone application. We design a solution that makes systems interoperable and turns siloed information into accessible business intelligence.
We’ll talk to stakeholders and users across your organisation, from the head of IT to the admin team in HR. We’ll find out how they work and what they need to do their job, so the solution isn’t just functional — it’s useful. The result: your people will interact seamlessly with your systems. You can rely on automation for the repetitive manual tasks, and deploy your staff to projects that need human intelligence.
Leveraging existing systems
Your technology is working well. But could it be doing even more? Clients that we’ve worked with before often come to us with new feature requests. Perhaps a web application for managing junior medical officer tasks could double as a channel for on-demand training in their down time.
How we help
We do more than design to solve the problem at hand; we look to the goals in your corporate strategy, and design solutions that can adapt to the future state of your IT. Our solutions feature reusable components and centralised databases, so that when you need something new, a robust foundation is already there.
Let us know what you want your application to achieve, and we’ll find the solution. With over 19 years’ software engineering experience, NewtonGreen has created every type of application imaginable. Web applications that link to desktop applications, with an integrated mobile app. Applications that interface seamlessly with your current systems.
Our clients value having enterprise applications that meet their exact requirements. Our clients also value the ongoing service we offer, and the robustness of our solutions. All NewtonGreen applications are supported by Microsoft SQL Database servers.
We’ll adapt our approach for you, but the typical touchpoints in our development process are:
- Identifying your requirements
- Distilling your requirements into user-centred project documentation
- Defining the solution
- Software development
- User acceptance testing and solution validation
- Training and ongoing support
How our approach benefits you
Your project scope contains all the essential features — and nothing more.
We don’t believe in over-engineering or over-servicing. We’ll have an informed, objective conversation with you about your overall goals, and what functions are vital to reach those goals. If we can narrow the scope, achieve your outcomes for this phase, and lower the project budget, we’ll make that happen.
The application does what you need it to.
We spend time at the outset going in depth to understand your requirements. Our experience is that investing this time up front always pays off later in the project. There are fewer changes in scope. The final application tackles the underlying business drivers, and fits your IT strategy.
Your requirements guide us at every step of the project. In the project proposal, we highlight business needs and user-profiles in the project proposal, to confirm that we’ve understood the problem correctly. In the design stage, we return to these touchstones to make sure that every requirement is met.
You’ll make a strategic investment: your staff will want to use this technology
We’ve seen too many major enterprise applications fail to deliver a return on investment because of low user-acceptance. The application doesn’t work the way staff think. The application’s back-end is highly sophisticated, but a poorly-designed user interface makes the application stumbles when it meets end users.
When we deliver a new application, many of your staff will know how to use it already. They’ll see how it fits into their work because we’ve brought them along with us. We’ve built their needs into the project scope. We’ve sought their feedback and refined test versions. The end result: rapid adoption and high user-satisfaction across your enterprise.